Community Guidelines
Current as of July, 2025
Community Guidelines
Toheal is a safe, anonymous space for emotional expression, healing, and support. To protect the integrity of this environment and the well-being of our users, we ask everyone to follow these important community guidelines:
Stay Focused on Real Problems
Please share detailed, personal emotional challenges that you are currently experiencing. Avoid vague statements, generic expressions, jokes, quotes, song lyrics, or entertaining content. Every post should help others understand your situation clearly so they can offer thoughtful, meaningful support
Share Your Own Journey
Toheal is designed for open, peer-based support. Use the platform to express your own experiences and emotions. Do not ask others to send their stories privately. Instead, engage by responding supportively to existing posts.
Be Respectful and Mind Your Language
Treat all users with kindness and empathy. While you are welcome to express anger, sadness, or frustration, all language must remain respectful. Offensive, abusive, or vulgar comments are not tolerated.
Handle Sensitive Topics Responsibly
You are welcome to discuss difficult subjects such as trauma, addiction, abuse, or intimate experiences. However, these topics must be described with care and without graphic or explicit language. Always use the “Adult Content” toggle when sharing such posts, so others can choose to engage with them appropriately.
No Harmful or Violent Content
Content that promotes or describes harm to yourself or others is strictly prohibited. You may speak openly about how certain experiences affect your mental or emotional state, but it must never be presented in a way that poses danger to yourself or the community.
No Politics, Religion, and Sports Debates
Toheal is not a platform for ideological or divisive discussions. Political, religious, or sports-related posts are not permitted, as they often shift focus away from emotional support and can lead to conflict.
No Financial Discussions
Any discussion related to money—including job offers, freelance work, donations, or loans—is not allowed. This is to protect users from potential scams and keep the space focused on emotional well-being.
No Dating, Friend Requests, or Meetups
Toheal is not a platform for personal relationships or networking. Requests to meet, connect privately, or form friendships or romantic relationships are not permitted. Please keep all interactions within the boundaries of the platform’s support environment.
Protect Your Privacy
Never share or request personal information such as real names, contact details, locations, or social media accounts. Anonymity is essential to maintaining safety and trust on Toheal.
Respect Gender Anonymity
Toheal is an anonymous space, and we understand that when sharing personal challenges, you might naturally reference your gender — either directly or indirectly. This is acceptable when necessary to explain your experience clearly. However, intentionally misrepresenting your gender or pretending to be someone you are not (e.g., a male user claiming to be female, or vice versa) is strictly not allowed. This kind of manipulation creates confusion and distrust within the community and goes against the safe, honest environment we aim to maintain.
No Advertising or Promotions
This platform is not a space for marketing or promotion. Posts that include products, services, links, or self-promotion will be removed to preserve the focus on emotional support.
Help Maintain a Safe and Supportive Space
These guidelines exist to create a respectful and emotionally constructive environment for everyone. By following them, you contribute to a healthier, more supportive community where people can genuinely feel heard and understood.
If you come across any content that violates these guidelines, please use the report feature to alert our moderation team. Together, we can ensure Toheal remains a safe and healing space for all.
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